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Laura Engelman, Support Services Coordinator
720-475-0272 | (habla español)

West Duncan, Support Services Intern, Cole Site


Francie Hiza, Support Services Intern, Cole Site (habla español)


Dean Morales, Support Services Intern, Westwood Site (habla español)



cityWILD has a dedicated Support Services team to help students succeed in our program, at school, and at home. At cityWILD, youth and their families can receive help with solving conflicts, exploring difficult emotions, or overcoming challenges that they may be facing in any area of their lives. Support Services can also support young people in getting to and from cityWILD activities and is the primary contact for our partner schools.

cityWILD’s Support Services Team includes a bilingual Master’s level social worker, and Master’s and Bachelor’s level social work and counseling interns. The Support Services Team works together with youth, their families, the schools, and other community service providers to make sure that students have access to the resources necessary for their social and emotional development. 

Core Services

All youth are eligible for cityWILD’s core support services, which are the foundation of cityWILD’s support programming and are offered in conjunction with its afterschool and summer programs. Core support services can include, but are not limited to:

  • Initial intake assessment

  • Ongoing support for students’ social, emotional and mental health during cityWILD programs

  • Ongoing case management services

  • Family communication and support

  • Academic support

  • Social emotional groups

Intensive Support Services

Students and families who demonstrate a need for more intensive services are assessed by cityWILD, helping them determine the most appropriate support that they need. cityWILD’s Intensive Support Services can include, but are not limited to:

  • Intensive case management services

  • Family support

  • Individual goal development

  • Regular check ins with social work interns and staff

  • Referrals to outside professionals

  • Advocacy and support navigating systems

Crisis Services

Crisis Services are defined as services that need immediate action in order to preserve the well-being and safety of the youth. Crisis Services can include, but are not limited to:

  • Conflict resolution

  • Suicide assessment

  • Emergency Referrals 

  • Abuse and Neglect reporting


Young Adult Services

cityWILD extends its support services to assist those youth who already have graduated from cityWILD’s core programming and provide them with capacity-building Young Adult Services, which can include, but are not limited to:

  • Vocational Development--  job searches, career exploration, support with applications, interview skills

  • Housing Assistance-- resources for accessing housing, referrals, application support. 

  • Academic Support-- applications, financial aid process, managing coursework

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